These terms govern (a) your use of the Clera website at clera.kinsta.cloud and any successor domain, and (b) any business engagement with Clera (a service of The RC Group). By using the site, signing up for our notify list, or listing a clinic, you accept these terms.
If we have signed a separate clinic listing agreement with you, that document takes precedence over these general terms wherever they conflict.
Clera is a directory and matchmaking service connecting patients to verified private clinics for women's health care.
Clera is not:
Information on this website is for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read on Clera.
Your relationship is with the clinic, not with Clera. The clinic is solely responsible for the clinical care you receive, the credentials of its clinicians, billing, scheduling, and outcomes. Clera does not handle medical records, insurance claims, or appointment scheduling on behalf of clinics.
Verify clinician credentials with the relevant provincial regulatory college (the College of Physicians and Surgeons in your province, the College of Naturopathic Physicians, or the equivalent for the practitioner's discipline) before any significant care decision.
Clinics listed on Clera agree to:
We may remove or suspend a clinic listing at any time for misrepresentation, regulatory action, or repeated patient complaints.
The patient-facing directory and notify list are free to use. We do not charge patients booking fees, referral fees, or commissions. Care is paid directly to the clinic at the rates the clinic discloses.
You may browse the site for any lawful purpose. You may not (a) scrape, crawl, or automatically extract content at volume; (b) attempt to access non-public areas; (c) interfere with the site's operation; (d) use the site to transmit malicious code; or (e) reproduce the site's content for commercial purposes without permission. The clinic directory is for individual patient use, not for resale or redistribution.
To the maximum extent permitted by law, our total liability for any claim arising out of or related to your use of Clera is limited to the greater of (a) the fees you have paid us in the twelve months preceding the claim or (b) one hundred Canadian dollars. We are not liable for indirect, consequential, special, incidental, or punitive damages, including any clinical outcome or supplier-related losses.
Clinics listed on Clera agree to indemnify and hold harmless Clera and The RC Group from any third-party claim arising out of the care the clinic delivered or its representations to patients.
Our site may link to third parties (such as news organisations, government sources, or partner organisations). We do not control those sites and are not responsible for their content or practices.
We may update these terms as the service evolves. The “Last updated” date reflects the most recent change. Material changes will be highlighted at the top of this page. Continued use after a change constitutes acceptance.
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any dispute arising out of or relating to these terms or the Clera service will be resolved in the courts of British Columbia, and you agree to attorn to the exclusive jurisdiction of those courts. Before commencing formal proceedings, the parties agree to attempt good-faith resolution by direct discussion for at least 30 days.
Questions about these terms:
The RC Group
Vancouver Island, British Columbia, Canada
rcase@vonclaro.com